Frequently asked questions

Savemysofa is an Internet company with its head office in Småland, Sweden and sells trendy, high-quality textiles for the home. Our company is part of the Swedish Lundholmen Group AB.

Our removable upholstery covers are made for the most popular IKEA sofas and armchairs. So not only will you be giving your sofa a cool new makeover, you’ll also be helping the environment because your sofa will last years longer.

Please note that we do not sell nor supply the IKEA products.

We also have throws for any sofa or armchair so you can give your living room the personal touch. Add a few stylish scatter cushions to create an exciting and colourful ambience.

We liked the name and it reflects our goal perfectly: to give your sofa or armchair a brand-new lease of life, ensuring that it will last years longer - which also helps the environment.

Our products can only be purchased through the savemysofa.com virtual store. We don’t have any shop premises, which enables us to keep our overheads low and ensure that our products are within everyone’s budget.

The templates for all of the covers in our range are tested many times. We guarantee the right size and a high degree of comfort. If one of our covers doesn’t fit for some reason, you can of course return it to us straightaway. We can assure you that this will be a one-off, because we understand the value of satisfied customers.

All of our products have care instruction labels. Some fabrics are washable at 40°C, while others have to be dry cleaned. We advise you not to wash the removable covers yourself, since few domestic washing machines have sufficient weight capacity to wash a sofa cover together with all of the cushion covers. If you don’t wash everything together at the same time, there’s a risk of a difference in colour. We therefore recommend that you have all removable covers dry cleaned so that you can enjoy them for longer.

We have taken great care in selecting the fabrics, making the templates and manufacturing the covers. All our products carry a 3-year guarantee under normal use. In choosing the fabrics, we considered not only comfort, colour and look, but also weight, wear resistance and colour fastness. Use the fabric chart to look at and compare the details of each fabric. If you’d like to feel the fabric for yourself before purchasing, simply order a free fabric sample.

Our aim is to deliver all of the products displayed on our website within 12 working-days.

We’ve chosen to use the expertise of UPS for all our home deliveries. As soon as we’ve prepared your order and handed it over to UPS, you will receive an e-mail with a tracking number, which you can use to track the progress of your order on the UPS website.

Of course you can! We think that a sofa or an armchair can easily be adapted to suit any occasion. After all, you don’t wear the same clothes all the time, do you? How about a warm colour in the winter, pale green in the spring, stylish anthracite for parties and a classic beige for smart occasions?

You can pay using Visa, MasterCard, Maestro, Paypall, Giropay or iDeal.

Your details are safe on savemysofa.com. We use the Moneybookers payment gateway, a very secure solution.

Moneybookers is a leading international online payment system and electronic money issuer authorised under UK and EU law and regulated by the Financial Services Authority (FSA) in the UK .

When you place your order.

At the moment savemysofa.com only delivers to countries within the European Union.

As soon as your order has been dispatched, you will receive an e-mail with the UPS tracking number. You can use the link in this e-mail to track the progress of your order on the UPS website.

A tracking number is a reference number that UPS gives to your order. You will receive this number by e-mail as soon as we have dispatched your order.

UPS delivers from Monday to Friday during business hours; it is not possible to request delivery of your order at a specific time. The courier will try to deliver the order on three consecutive days, each time leaving a message with a telephone number where he can be contacted.

If delivery cannot be made during this three-day period, UPS will return the order to its own warehouse. We will then send you an e-mail with new delivery instructions. If UPS still cannot deliver your order, it is sent back to savemysofa.com.

When filling in the delivery address, it is therefore extremely important to choose an address where you can be reached during business hours. The best option may be your place of work. In that case, don’t forget to specify the name of the company and possibly an internal telephone number where you can be contacted.

VAT is included in the purchase price, in accordance with European legislation. During the ordering procedure you will be able to see the VAT itemised separately.

Yes you can. If you are not satisfied with your purchase for any reason, you can return it to savemysofa.com for a full product refund.

In the case of defective items, you are entitled to a full refund or a replacement.

Please note that savemysofa.com will not refund the original shipping cost. If the return is a result of our fault we will pay for the return shipping costs.

To ensure that everything proceeds without a hitch, please ensure that you fulfil the following conditions.

• The return form must be filled in correctly and completely and sent back to savemysofa.com.
• The goods must be returned unused, unwashed and in their original packaging via UPS.
• The items must be returned to us in one single parcel, which we must receive within 30 days of the date you received it.

If any one of the above conditions is not met, we have the right to refuse to take back goods.

If you’re not completely satisfied with your purchase, simply return the goods and savemysofa.com will refund your product purchase. If you wish to order another product, you can do so on the website.

We have taken steps to ensure that our packaging is re-usable. If this is impossible for some reason, you may replace the original packaging with packaging of a similar size and thickness.

Once savemysofa.com has received your return form and the returned goods, and provided our return conditions have been fulfilled, we will send you an e-mail confirming the refund of the purchase amount, which will be paid back into your account within 30 working days.